cTrader - An Intensive Guide

Written by the UWM Support Team

Another great platform we offer here at UWM is cTrader

Frequently Asked Questions

cTrader app is available for MS Windows, Mac OS, Android and as a Web client. Select your operating system and download cTrader now

All the information about trading instruments is available in the cTrader trading platform. Use the right-click in the window "Finder" in section “Trader” located within the left menu. Right-click on a chosen instrument and select “Symbol Window”. In this section, you will find information about the minimum/maximum trading volumes, swap, trading hours, etc. The list of trading instruments offered can also be found on this website

Login details (email and link for creating a password) are generated by UWM after purchasing a challenge. These credentials are sent in a Welcome email to the email address you entered in the registration form. There is only one password for all of the cTrader accounts linked per email.

To log in to your cTrader account you’ll need to use your cTrader ID or email and the associated password. Important: do NOT use your cTrader account number to log in.

Once logged in, all accounts linked to your cTrader ID will be available for you to use and switch between under your Profile, found at the top right corner of the app.


After logging into cTrader, click on the 3 lines in the top left corner, go to “Trade” and choose “All Symbols”. There you will find all the available instruments.


Yes, cTrader is available on both Android and iOS devices, allowing you to trade on the go. You can download the mobile app from the Google Play Store or Apple App Store.

After installing the Purple Trading cTrader application on your mobile device, open the app, enter your email and password, and click on “Login”. The login email and password are the same as those used across the various installation methods (E.g., desktop platform).

All the familiar instruments are available in cTrader, including forex pairs, indices, metals, energies, stocks and cryptos with leverage up to 1:100.

The language of trading platform cTrader can be changed in the bottom left corner when you click on the “cogwheel”. Then, in the white tab, choose “General”. The first option is changing the language.

You can access the cTrader help center at https://help.ctrader.com/

You can ask any questions directly to cTrader via their Forums. Please note, the more information on the problem that is provided (detailed description, screenshots, etc.), the faster your issue may be resolved. Alternatively, use the hot keys Ctrl+Alt+Shift+T while using cTrader desktop application to invoke a Troubleshooting form. Other helpful resources include:

Why can’t I open a trade in cTrader?

To address common issues when initiating trades, consider the following solutions:

Ensure your connection is active by checking for data updates in cTrader's bottom right corner and movement in the charts. This may indicate a successful connection to your trading account.

Confirm that your trade volume aligns with the platform's minimum lot size and step lot requirements, and ensure you have sufficient free margin for the trade.

The unstable internet connection can interrupt the trading process. Note that an unstable connection isn't necessarily equal to a slow connection. It's highly recommended to check your internet connection with your Internet Service Provider or your system administrator.

You can review trading hours on cTrader by right-clicking, within the "Finder" section, the "Trader" tab on the left menu. Choose an instrument and select "Symbol Window" to view its trading schedule. cTrader offers a range of features, including advanced charting tools, level II pricing, one-click trading, multiple order types, and a fully customizable interface. It also supports algorithmic trading through cAlgo.

Note that trading operations are paused during the nightly liquidity pool transition from 23:59:00 to 00:05:59 (cTrader server time), affecting the ability to open, adjust, or close trades.

Using cTrader with a low bandwidth connection can cause login restarts or connection failures. cTrader monitors your connection to the proxy and may log out if the bandwidth is insufficient, leading to trading issues like slippage. Traders with multiple charts should have a higher bandwidth connection. Always check your internet connection before trading.

Simulated Position Sizing on cTrader
Please note the following information to assist you in placing your simulated trades:
  • Simulated volume of 10k is equivalent to 0.1 lots
  • Simulated volume of 100k is equivalent to 1 lots
cTrader Charting and Analysis Tool
Advanced Charting
cTrader offers advanced charting capabilities, including multiple timeframes, customizable indicators, and various chart types.
Technical Analysis Tools
The platform comes equipped with a wide range of technical indicators and drawing tools for comprehensive market analysis.
Detachable Charts
Traders can detach charts and use them on multiple monitors, enhancing the trading experience for those who monitor multiple assets simultaneously.
Getting familiar – cTrader desktop versions

Symbols in cTrader

Click on the market menu to expand it or press Ctrl+Q, then click on the “All Symbols” to select your market and instrument. You can also filter symbols by typing in the name of the symbol in the search box above or clicking Watchlists to select a symbol from one of your Watchlists.


One click trading

The standard Buy or Sell QuickTrade buttons can be found at the top of the chart of the selected symbol. One Click Trading is a quick 1-step process that lets you execute trades with a single click and without a need for secondary confirmation. For seasoned traders who prioritize speed in their operations, this function is ideal as it streamlines the trading process and shortens order execution times.


Instrument specifications in cTrader

Once again open the Active Symbol Panel on the right side (or press CTRL+E) and select Market Hours. If you wish to choose another symbol’s trading hours, you can adjust the instrument at the top.


Market hours in cTrader:

Once again open the Active Symbol Panel on the right side (or press CTRL+E) and select Market Hours. If you wish to choose another symbol’s trading hours, you can adjust the instrument at the top


Getting familiar – cTrader app for Android and IOS

As with the desktop version, to log in to your cTrader account through the Android/Mac OS app you’ll need to use your cTrader ID the associated password. Important: do NOT use your cTrader account number to log in.

You will receive an e-mail with all the information necessary to, login and start trading.

Once you’re in, you’ll see an overview page showcasing your account balance, equity, and net profit or loss in the top row. Below that you can also view your current positions, orders, price alerts, history, and transactions by swiping right in this line. The third row lets you create your personalized watchlist to keep an eye on your favourite assets.

Create an order with UWM

In the top right corner, click on the flip chart icon to place a quick order and start trading instantly.

Symbol details

To focus on a specific symbol, click on its icon. You can switch between different symbols by clicking the checkmark next to the current selection and place market orders if desired. Scroll down for more detailed information such as market depth or an economic calendar.

Chart analysis – detailed view

To access advanced functions and detailed chart analysis, click the "full screen" icon on the top left of the chart. This allows customization, resizing, and moving of the chart. Use the tools and indicators at the bottom for informed decision-making. Further customize your charts in the Settings menu at the bottom right.

Chart analysis mode

To place an order in “chart analysis mode”, simply click on the already familiar flip chart icon at the bottom. Set your entry, stop loss, and take profit levels at your desired positions on the chart.

Modify A Trade

If you wish to modify a trade, just press and hold on to the position. An additional screen pops up where you can adjust your stop loss and take profit to the exact pip or review your position details. 

When you’re ready to close a trade, simply select it and press the X at the bottom of the screen.

You may also watch our walkthrough below